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Connecting the World to China
"...With TrueCONNECT™, which employs <nobr>IP VPN</nobr> technology, our PRC office can share the in-house applications, email system hosted centrally in our HK headquarters. Data between headquarters and branches are more integrated, complete and can be shared more efficiently by all staff in both locations."
International Networking
Information Security Services
Video and Voice Services
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defining your communication needs
 
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Case Study
"...CPCNet Hong Kong Limited (CPCNet), a CITIC Pacific Company (SEHK: 267), announced the launch of GlobalCONNECT, a family of Private Leased Networks including MIPLC (Managed International Private Leased Circuit), ATM..."
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TrueCONNECT™ : GlobalCONNECT
Products & Services
TrueCONNECT™

Technology | Applications | FAQ | Customer Service | Service Leaflets

Customer Service

As our valued customer of TrueCONNECT™, we are pleased to offer you premium Customer Service and Support:

Premium Customer Support

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One-stop-shop service provisioning

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TrueCONNECT™ hotline support:
Hong Kong: 852-28118187
Within China: 400-800-1222
Within Singapore: 65-62268888
Singapore: 1800-2268888

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24 x 7 global network monitoring

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Service fault report

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Service level evaluation questionnaire

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Customer visit and follow-up

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Dedicated VPN support team

View Your TrueCONNECT™ Traffic Report here!

     
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TrueCONNECT
The Next Generation Corporate
Private Network Solution
GlobalCONNECT
Global Coverage with Greater China
and regional focus
CITIC 1616
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