Ocean Sky International Achieves Communications & Costs Efficiency with TrueCONNECT™ MPLS VPN Service

TrueCONNECT™ is a managed IP network service using MPLS-based (Multi Protocol Label Switching) IP VPN service with different Classes of Services (CoS) to link together offices and sites in different locations. TrueCONNECT™ provides a highly secure and efficient network for transmission of data, voice, and video applications with guaranteed Quality-of-Service (QoS). TrueCONNECT™ IP VPN is a cost-effective alternative to other Layer 2 Virtual Private Networks (VPNs) without compromise to security.

Benefits of TrueCONNECT™

- One Region, One Network Solution
- Fully-Meshed Topology
- Secure
- Reliable, Resilient and High Quality
- Optimisation of Resources and Cost-Effective
- With multiple Classes-ofService to help prioritise traffic
- Scalable
- 24 x 7 Network Management


Established in 1995 and listed on the Mainboard of Singapore Exchange Limited (SGX) in 2003, Ocean Sky International Limited ("Ocean Sky") is a fully integrated global apparel service provider and a well established name in the apparel industry with integrated production hubs in Central America, China, Cambodia and Vietnam.

In the rise of globalization, the company humbly grew from a staff of just over 20 in 1995 to more than 10,000 in 6 countries. To achieve flexibility, visibility and cost benefits for its partners and customers, Ocean Sky developed an integrated apparel supply chain service model covering services that stretch from design to manufacturing, finishing and final delivery, a one-stop solution to handle complex requirements across geographical boundaries.

Ocean Sky’s operating philosophy is being proactive, creative and caring. Their global presence enables their partners to be in touch with all their operations wherever and whenever they require.

Efficient Communication is Key to Productivity

The constant change of consumer taste and styles has meant that there are always needs for flexibility and innovation to meet the ever-evolving fashion trends. Ocean Sky’s staff needs to constantly connect and share information from design through product development stages.

Ocean Sky uses 3D garment modeling and the latest CAD-CAM Systems to provide advice on pattern grading, texture-mapping, marker setting, cutting, sewing, fabric selection and fabric consumption.

The company also runs ERP system, voice and database applications on the network. Thus, having a highly efficient communication network is critical in order to facilitate daily communications and real-time data transfers between business units in multiple countries.

Multiple CoS and QoS for Effective Management of Application Priorities

“We chose CPCNet’s MPLS VPN service for its extensive coverage in the Asia Region as well as its multiple Classes and Quality-of- Service for its network. We are now able to deploy multiple applications across multiple sites with customised priorities and the desired quality”, said Ms. Margaret Tang, Senior IT Manager of Ocean Sky International.

“These features ensure that our daily business applications run smoothly and this directly helped increase productivity and work efficiency in the organization”, Ms. Tang continued.

FlexQoS and Flexible Bandwidth Subscription for Cost Efficiency

“CPCNet’s FlexQoS and flexible bandwidth subscription model proved to be very effective and cost efficient to our company’s business operations. We can have the predicted excessive bandwidth requirement on standby to be used as and when we need it without having to pay for the excessive bandwidth in our regular subscription when we didn’t use it”, Ms. Tang said.

FlexQoS enables efficient management of bandwidth, providing customers flexibility to customise the CoS bandwidth values to meet different seasonal requirements. It enables customers to adopt the best QoS mix to achieve best application performance cost efficiently, given the same bandwidth subscribed for their CoS.

Network Visibility for Improved IT Management

For network visibility, CPCNet provides customers with ManagedCONNECT, a versatile web management portal for customers to view and manage their network service anytime anywhere in real-time.

Ocean Sky can now view and manage their own network, ranging from topology and equipment performance, to the history of fault reports tracking, enabling network administrators to easily trace for any failure and take action to recover the connection.

The network not only allows for visibility, but also enables Ocean Sky to implement new business applications as and when required as real-time data is now easily available and accessible. Such visibility helps the company manage its IT resources more efficiently.

Industry Standard Certifications for Excellent Quality Services

With ISO 9001:2000 Quality Management Systems, ISO 20000 - IT Service Management System and ISO 27001 - Information Security Management System Certifications, CPCNet is recognised for the company’s commitment in offering the highest level of service quality to its customers.

CPCNet has its own team of professional network engineers stationed at their Network Operations Centre, providing 24x7 network monitoring to proactively inform and alert the customers in case of network failure as well as to provide remediation solutions to rectify the problems. A team of customer service professionals is also available at 24x7 at CPCNet’s customer service centre to tend to customers’ calls and enquiries at all times.

“We are very impressed with CPCNet’s 24x7 proactive network monitoring service managed by a team of technical and customer service professionals. Good service is something all of us expect and sometimes take for granted, but in reality good service is not always easy to come by. We are very pleased that we get that from CPCNet.” Ms. Tang concluded.