Product Information | Benefits | How to Connect | Support

CPCNet teams up with the world's leading Internet roaming provider, iPass, to offer businesses global Internet roaming service. CPCNet Managed Roaming service not only allows mobile professionals to access the Internet through different ways, but it also provides businesses with full administrative control and usage monitoring of roaming users.

A Total Remote Access Solution with easy management
CPCNet Managed Roaming service provides business a total solution from setup of the roaming server at CPCNet's Hosting Center, usage billing, maintenance of system components and 24x7 customer support.

Roaming Server
The roaming server that resides at CPCNet's Hosting Center authenticates to the remote Internet access requests of users. The solution is highly available and regularly maintained by CPCNet's engineers, for security and reliability.

Customised Dialer
CPCNet provides customers with a customised iPassConnect dialer with the customer's company logo, allowing the mobile users to access to iPass worldwide network.
The dialer supports multiple access methods (dial-up or ISDN) and different languages, and is compatible with many computing devices. Remote access numbers are automatically updated to keep the phonebook current.

Domain for Login
Customers can choose their own domain as part of their login account, e.g., user@domain.com.

Centralised Administrative Control
A web-based user management system is provided for customers to create, delete, disable, enable and change passwords for user accounts. With this tool, businesses can have a centralised administrative control on all roaming user accounts.

Usage Monitoring
In order to prevent user account abuse, CPCNet provides customers with timely notification in case there is any unusual roaming activity.

Usage Billing / Report
CPCNet provides customers with a monthly bill describing usage of all their users. Usage billing is done on per minute per zone basis.

Option for VPN Interoperability
With the customised dialer, a compatible VPN client can access the protect ed corporate network anywhere in the world.

Maintenance
Managed Roaming includes operation support on all the hardware, software and network components. The support includes application of software patches, enhancements to the roaming server, and replacement of defective, failed or degraded hardware and network components.

Main Relay
Customers can enable the mail relay function so users can roam around the world and send e-mail with minimal configuration.

Customer Support and Network Services
CPCNet provides administrative and back-end technical support to a designated Technical Representative of the customer. CPCNet also provides 24x7 customer support, monitoring and maintenance of CPCNet's roaming system and network.