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Connecting the World to China
"...With TrueCONNECT™, which employs <nobr>IP VPN</nobr> technology, our PRC office can share the in-house applications, email system hosted centrally in our HK headquarters. Data between headquarters and branches are more integrated, complete and can be shared more efficiently by all staff in both locations."
International Networking
Information Security Services
Internet Services
Voice Services
Application Services
 
 
 
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Case Study
"...CPCNet Hong Kong Limited (CPCNet), a CITIC Pacific Company (SEHK: 267), announced the launch of GlobalCONNECT, a family of Private Leased Networks including MIPLC (Managed International Private Leased Circuit), ATM..."
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TrueCONNECT™ : GlobalCONNECT
International Networking
TrueCONNECT™

Introduction | Class of Service (CoS) | FAQ | Customer Services | Service Leaflets | Success Stories

Customer Services

   
 

As our valued customer of TrueCONNECT™, we are pleased to offer you premium Customer Service and Support:

   
  World-Class Customer Support
   
 

- One-stop-shop service provisioning
- TrueCONNECT™ hotline support:
    Hong Kong : (852) 2811-8187
    China: 800-8308311
    Taiwan: 0800-081-007
- 24 x 7 gobal network monitoring
- Service fault report
- Service level evaluation questionnaire
- Customer visit and follow-up
- Dedicated VPN support team

 
 

View Your TrueCONNECT™ Traffic Report here!

     
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TrueCONNECT
The Next Generation Corporate
Private Network Solution
GlobalCONNECT
Global Coverage with Greater China
and regional focus
CITIC 1616
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