Under the Personal Data (Privacy) Ordinance, you have the right to request
access to, and to request amendments to your personal data in relation
to your application. If you wish to exercise these rights, please address
your requests in writing to our Human Resources Department.
We offer 5 days work, good career prospects, competitive remuneration
and benefits package. Please send your full resume with salary expectation
to: Vice President, Human Resources and Administration, CPCNet Hong Kong
Ltd., 20/F Lincoln House, Taikoo Place, 979 King's Road, Quarry Bay, Hong
Kong or by Fax to 2214 0232.
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1. Senior Account Manager (Corporate Sales)
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Job Duties:
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Sell Internet connectivity services, VPN/IPLC and customized solution to corporate and enterprise customers. |
| Achieve sales quota by developing new customers to maximize the potential market.
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Job Requirements:
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Degree graduate. |
| Minimum 3 years corporate sales experience in Telecom. Candidate with less experience will be considered as Account Manager. |
| Company/System Integration Company with proven track record. |
| Good Knowledge of Internet connectivity products, VPN/IPLC. |
| Mature with excellent communication and presentation skills. |
| Be able to work independently, self-motivated, good team player and result-driven. |
| Good command of English, Cantonese and Mandarin.
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2. Account Manager (Security Solutions)
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Job Duties:
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Sell managed security and compliance solutions to corporate and enterprise customers |
| Develop new customer accounts and achieves the sales target |
| Provide feedback from prospects to the product development team
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Job Requirements:
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Degree holder in computer science or related discipline; OR Diploma holder with demonstrated relevant experience |
| Experience in sales professional with proven track record |
| At least one year experience in network security hardware/software and services |
| Self-motivated, independent and able to work under pressure |
| Good command of written and spoken English and Chinese; Mandarin speaking is an added advantage
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3. Senior Solutions Consultant / Solutions Consultant
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Job Duties:
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Capture customer requirement through communication, meeting, presentation and demonstration with customer. |
| Prepare solution design meeting customer𠏋 requirement and internal product and operation capability. |
| Source solutions from external parties with the consideration of internal product and operation capability to provide post-sales support for customized solutions. |
| Team up with internal departments to design the solution and ensure smooth implementation. |
| Develop financial justification to justify customized solutions. |
| Prepare price and cost calculation.
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Job Requirements:
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Minimum 4 years pre-sales support experience in the data networking and IT industry |
| University degree in Computer Science, Information Technology, or related discipline |
| Good Knowledge in Internet, IPVPN and IPLC products |
| Professional qualification (e.g. CCNP, MCSE, CISSP) will be an added advantage |
| Good communication, interpersonal and presentation skill |
| Good command of English, Cantonese and Mandarin
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4. Service Manager
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Job Duties:
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To monitor fault tickets and ensure fault escalation is in place |
| Regular review meeting with customers |
| To ensure turn-up process smoothness |
| Periodic service review of repeated fault |
| Follow ISO9001/27001 procedure
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Job Requirements:
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Degree in Computer Science, Telecommunications or related discipline |
| Minimum 5 years in ISP/Telecommunication industry |
| Proficiency in PABX, VoIP, Cisco routers and firewall configuration |
| Holder of CCNP is preferred |
| Good customer service and problem solving skills |
| Good analytical and communication skills |
| Good command of spoken and written English, Cantonese and Mandarin
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5. Support Engineer
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Job Duties:
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Provide customer site installation and support service |
| Support on trouble tickets escalated from hotline center |
| Act as a VIP support team member and provide fault management to ensure customer satisfaction |
| Coordinate with Product team in looking for long term product problem
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Job Requirements:
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Degree in Computer Science, Telecommunications or related discipline |
| At least 2 years related experience in ISP/Telecommunication industry |
| Proficiency in PABX, VoIP, Cisco routers and Firewall Configuration |
| Holder of CCNP is preferred |
| Strong customer service and problem solving skills |
| Good analytical and communication skills |
| Good command of spoken and written English, Cantonese and Mandarin
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6. Senior System Administrater
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Job Duties:
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Provide support to CPCNet's network and application systems and meet the highest level of customer satisfaction. |
| Formulate and implement corporate IT strategies plans and policies. |
| Responsible for day-to-day IT operations comprising network and platform infrastructure, hardware and peripherals. |
| Design and implement new infrastructure and systems, enhance and integrate the existing systems to achieve operational efficiency. |
| Collect user requirements and liaise with external vendors on IT projects. |
| Continuously improve the quality of Management Information Systems |
| Provide IT support to offices in the Mainland China and overseas.
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Job Requirements:
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Degree in Computer Science or related disciplines. |
| At least 5 years relevant working experience in related field or service industry. |
| Proven communication skills, analytical ability and understanding of business processes. |
| Project management experience within an IT environment. |
| Business and customer oriented. |
| Demonstrated technical competence of current systems, industry trends and ability to learn and implement new technologies. |
| In depth knowledge of LAN, WAN, Database (Microsoft, Oracle, MySql), OS (Linux/Solaris/Windows), Scripting and security control. |
| Fluent in English, Cantonese and Mandarin.
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7. Account Director (Singapore)
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Job Duties:
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Promote CPCNet services to new and existing carrier customers and achieve sales revenue targets |
| Define, develop and implement sales and account plan for the assigned territories. The plan will include a proposed strategy to farm and harvest existing and new accounts |
| Analyse request from carriers/partners/customers and to provide the best solution with price quotation |
| Respond to customer issues in a timely and professional manner to ensure customer satisfaction |
| Collaborate with CS and relevant departments to process and follow up orders
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Job Requirements:
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Bachelor in Business, Economics and/or Engineering |
| 5 years and above experience selling to Carriers / Telcos with a successful sales track record plus account management experience |
| Good knowledge of local and global Telecoms market with hands-on experience in selling datacomm services such as global IP VPN, IPLC, Internet, Frame Relays services |
| A team player with a self-starter ability to think and work independently plus a can-do attitude, good problem solver and excellent interpersonal skill |
| Agressive, customer oriented and self-motivated |
| Fluent in English and good in written Chinese and spoken Mandarin
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8. Senior Account Manager (Singapore)
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Job Duties:
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To sell IT security and data networking services to corporate customers |
| To develop and implement a sales plan to new customers |
| To provide appropriate solutions and respond to customer's requests
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Job Requirements:
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Degree in Business, IT or Engineering |
| 4 years and above in corporate sales and account management experience |
| Must have experience in selling IT security products and services(Managed Security, Vulnerability assessment, firewall, IDP and SSL etc) |
| Experience in selling data networking services such as global IP VPN, IPLC, ATM, Frame Relay will be a plus
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9. Indoor Sales Coordinator (Singapore - Temporary)
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Job Duties:
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Perform co-calling to customers. |
| Coordinate and schedule appointments for Sales Manager. |
| Handle data entry duties. |
| Handle customer enquiries.
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Job Requirements:
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Minimum Diploma in any discipline |
| Minimum 1 year working experience |
| Bilingual and able to communicate effectively |
| Bubbly and cheerful disposition |
| Able to commit for a period of 2 months |
| Able to commence work immediately
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